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+63 929 114 7286
Quick answers about contacting us, product availability, orders, shipping and returns.
You can contact our team at admin@primmt.com or +63 929 114 7286.
Our address is Stall No. 1 And 2, Don Gueco Street, Balibago, Angeles City, Pampanga, Philippines.
Please check the relevant product page for current availability. If you need assistance, contact our team.
Contact our team and include your order number, if available, so we can help direct your inquiry.
Availability and purchase requirements vary by product. Please review the product page and any applicable purchase requirements before placing an order.
Please review our Shipping Policy and Returns & Refund Policy for the current terms.
Yes. Prescription (Rx) medicines can only be purchased after you upload a valid prescription from a licensed doctor on the product page. Our licensed pharmacist reviews every prescription before your order is prepared.
No. We currently ship within the Philippines only. Standard shipping is ₱100 per order (₱180 for orders over 3 kg). Prescription medicines are delivered within the Philippines only.
Prices are listed and charged in Philippine pesos (PHP). Your final total is shown at checkout, and your card issuer may apply its own exchange rate or fees.
Our team is here to help with product questions, order support, and business inquiries.
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Effective date: October 22, 2026
These Terms & Conditions govern use of https://primmtmed.com/ and purchases made through the website from PRIMMT Pharmaceutical Inc., operating its retail store as Pharmaplus Aid. By using the website, you agree to these terms to the extent permitted by applicable law. If you do not agree, please do not use the website.
PRIMMT Pharmaceutical Inc. / Pharmaplus Aid
Stall No. 1 And 2, Don Gueco Street, Balibago, Angeles City, Pampanga, Philippines.
Phone: +63 929 114 7286
Email: admin@primmt.com
We aim to keep product descriptions, images, prices, stock information, and other website content accurate and current. Packaging or product appearance may vary where the manufacturer makes legitimate updates. Product availability can change without notice. If an important error affects an order, we will contact the customer and explain the available options before proceeding where practicable. Nothing in these terms permits misleading descriptions or removes rights provided by law.
Some products may be subject to prescription, age, licence, quantity, handling, shipping, or other legal requirements. Products will be offered for online purchase only where the company is authorized and able to fulfil the sale lawfully. Customers must provide accurate information and comply with applicable requirements. We may request additional information, decline, pause, or cancel an order where necessary to verify compliance or where fulfilment would be unlawful.
Prices and any applicable delivery charges will be shown before an order is submitted. The checkout will display the available payment methods. Submitting an order is an offer to purchase; an order confirmation acknowledges receipt and does not necessarily mean the order has been accepted or dispatched. We may contact the customer to clarify order information or resolve an apparent pricing, availability, payment, or compliance issue. Where an order cannot be fulfilled after payment, we will arrange an appropriate refund or other resolution as required by applicable law.
Shipping options, applicable fees, and available destinations are described in the Shipping Policy and/or at checkout. Delivery estimates are not guarantees. Customers are responsible for providing accurate delivery details. The Shipping Policy forms part of these terms, subject to applicable law.
Order cancellation, returns, and refunds are governed by the Returns & Refund Policy and applicable law. Nothing in these terms excludes remedies that a consumer is entitled to under Philippine law, including remedies for goods that are defective, damaged, incorrect, or do not conform to the order.
Read the product label, instructions, ingredients, warnings, and other information supplied with the product before use. Website information is provided for product information and shopping purposes and is not a substitute for professional medical advice, diagnosis, or treatment. For medicines or health-related questions, consult an appropriately qualified healthcare professional. Do not use a product contrary to its label or the instructions of a qualified professional.
Unless otherwise stated, website text, design elements, logos, graphics, and other content are owned by or used with permission by the relevant rights holder. You may not reproduce, modify, distribute, or commercially exploit website content without prior permission, except where permitted by law.
You must not misuse the website, attempt unauthorized access, interfere with its operation, submit fraudulent information, infringe another person’s rights, or use the website for unlawful purposes. We may take reasonable steps to protect the website and customers against abuse or fraud, consistent with applicable law.
The website may rely on third-party services, including Shopify, payment processors, and delivery providers. Their services may be subject to their own terms. We are not responsible for independent third-party websites or services to the extent permitted by law, but this does not limit obligations we have to customers under applicable law.
To the extent permitted by law, we are not responsible for indirect loss arising from events beyond our reasonable control. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, or any consumer right or remedy that applies under Philippine law.
If you have a concern about an order or website transaction, please contact us first at admin@primmt.com or +63 929 114 7286. We will review the concern and seek to resolve it through our internal complaint process. If the matter is not resolved, either party may pursue remedies available through the appropriate authority or forum under applicable law. These terms are governed by the laws of the Philippines, subject to mandatory consumer protections and rules on jurisdiction.
We may update these terms when website operations or legal requirements change. The current version will be posted on this page with its effective date. Changes will not remove rights that have already accrued or rights that cannot be waived under applicable law.
PRIMMT Pharmaceutical Inc. · Pharmaplus Aid
This website, primmtmed.com, serves customers in the Philippines. For U.S. orders, prices in U.S. dollars and U.S. shipping, please visit our U.S. store.
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