Privacy policy

Effective date: October 22, 2026

This Privacy Policy explains how PRIMMT Pharmaceutical Inc., operating the Pharmaplus Aid retail website at https://primmtmed.com/, handles personal information in connection with this website and online orders. We aim to handle personal information transparently and only for legitimate, disclosed purposes, consistent with applicable Philippine data-protection law.

1. Information We May Collect

Depending on how you interact with the website, we may collect information you provide, such as your name, email address, phone number, billing and delivery address, order details, messages to customer support, and information you submit through a contact form. When you browse or place an order, the website and its service providers may also process technical information such as device/browser information, IP address, log data, cookie identifiers, and website activity. Payment card or wallet details may be processed by the payment provider; we do not promise to store full payment credentials ourselves.

2. How We Use Information

We may use personal information to process and fulfil orders, arrange delivery, communicate about purchases, respond to questions and complaints, prevent fraud and misuse, maintain business and transaction records, meet legal and regulatory obligations, protect our rights, and operate, secure, and improve the website. We will use information for marketing communications only where permitted by applicable law and any required consent or opt-out choice is respected.

3. Legal Basis and Proportionality

Where required, we process personal information on an applicable lawful basis, such as taking steps requested before entering into a transaction, performing a contract, complying with legal obligations, protecting legitimate interests where those interests do not override applicable rights, or obtaining consent when required. We aim to collect only information reasonably necessary for the stated purpose.

4. Sharing and Service Providers

We may share relevant information with service providers needed to operate the website or fulfil orders, such as Shopify and its relevant services, payment processors selected for checkout, delivery couriers, website security or analytics providers, and professional advisers or authorities where disclosure is legally required. We do not sell personal information to third parties. Service providers may process information according to their own terms and privacy notices and the services configured for this store.

5. Cookies and Similar Technologies

The website or its service providers may use cookies and similar technologies to keep the store functioning, remember preferences, support checkout, understand website usage, and, if enabled, measure or personalize marketing. Cookie availability and controls depend on the services configured on the website and your browser settings. Before launch, the store owner must verify which analytics, advertising, and other tracking tools are actually active and configure any notices or consent controls required by applicable law.

6. Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer service, accounting, legal compliance, dispute resolution, and recordkeeping. Retention periods may differ by record type and legal requirement. We use reasonable administrative, technical, and organizational safeguards designed to protect personal information, but no website or electronic transmission can be guaranteed to be completely secure.

7. Your Rights and Requests

Subject to applicable law and relevant exceptions, you may request access to or correction of personal information, raise an objection, request blocking or deletion where appropriate, withdraw consent where processing relies on consent, or exercise other rights available under Philippine law. To make a privacy request, email admin@primmt.com and describe your request. We may need to verify your identity and will respond in accordance with applicable requirements.

8. Children

This website is not intended to knowingly collect personal information from children in circumstances where parental consent or other legal requirements apply. If you believe a child has provided personal information inappropriately, contact us so we can review the request and take appropriate action.

9. Third-Party Websites

Links to third-party websites or services may be provided for convenience. We do not control their privacy practices. Please review their privacy notices before providing personal information to them.

10. Changes and Contact

 

We may update this policy when our practices or legal requirements change. The current version will be posted on this page with its effective date. Privacy contact: PRIMMT Pharmaceutical Inc., admin@primmt.com, +63 929 114 7286, Stall No. 1 And 2, Don Gueco Street, Balibago, Angeles City, Pampanga, Philippines.